Tomorrowland is the most famous electronic music festival of the world. It gathers more than 5000 artists, DJ’s, singers, musicians together during 6 days of music performing on one of the 16 different stages. It takes place in Boom, near Antwerp in Belgium. The festival attracts about 100 000 visitors from all over the world which makes it the most reputed electronic music festival.
This wellknown festival required the services of our agency to manage the arrival and welcoming of the 8000 international music lovers. A team of 60 multilingual receptionists and stewards has been called up to manage the flow of people arriving in Belgium for the festival. Our team was in charge of welcoming them at Brussels airport, deliver them their welcome passes and lead them to their hotels.
In order to assure a smooth service, shuttles were organized between the hotels and the airport. This activity has been supervised by our qualified head receptionists. The follow-up has been assured by our teams through several help desks in the different hotels. An optimal service has been provided to each of the 8000 participants.